Privacy policy
Effective Date: May 28, 2026
Last Updated: May 28, 2026
Site and Supply ("we," "us," or "our") operates the website at www.siteandsupply.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, place an order, or otherwise interact with us. By using our Site, you agree to the practices described here.
1. Information We Collect
Directly from you: When you create an account, place an order, contact us, or subscribe to marketing, we collect your name, email, shipping/billing address, and phone number.
Automatically: We collect IP address, browser type, device information, pages visited, session duration, and general location based on IP address.
From third parties: We may receive information from Shopify Payments/Stripe, shipping carriers (UPS, FedEx, USPS), Google Analytics, and Google Ads.
2. How We Use Your Information
We use your information to: fulfill and ship orders; send order confirmations, tracking, and updates; respond to customer service inquiries; manage your account; send marketing communications (with consent); display remarketing ads via Google Ads; improve our Site via analytics; comply with legal obligations; and prevent fraud.
3. Google Analytics and Advertising
Google Analytics: We use Google Analytics to understand website traffic and usage patterns. Google Analytics collects data including pages visited, time on site, and device/browser information. To opt out, install the Google Analytics Opt-out Browser Add-on.
Google Ads and Remarketing: We use Google Remarketing to show you ads for our products on other websites after visiting siteandsupply.com. Google uses cookies for this purpose. To opt out of personalized Google advertising, visit adssettings.google.com or optout.google.com. You may also use the Network Advertising Initiative opt-out tool.
4. Cookies
We use: Essential cookies (required for shopping cart and checkout), Analytics cookies (Google Analytics), Advertising cookies (Google Ads/Remarketing), and Preference cookies (settings and preferences). You can manage cookies through your browser settings, but disabling cookies may affect Site functionality.
5. How We Share Your Information
We do not sell, rent, or trade personal information. We share it with: Shopify Inc. (our e-commerce platform — see Shopify's Privacy Policy); payment processors (Shopify Payments/Stripe — PCI-DSS compliant, we never store full card numbers); shipping carriers (UPS, FedEx, USPS, LTL freight carriers); Google LLC (for analytics and advertising); and law enforcement (when required by law or to protect safety).
6. Your Privacy Rights and Choices
Marketing emails: Unsubscribe any time via the link in our emails or by contacting support@siteandsupply.com.
Google advertising: Opt out at optout.google.com or Google Ads Settings.
California Residents (CCPA/CPRA): You have the right to: know what personal data we collect; request deletion of your data; request correction of inaccurate data; opt out of the "sharing" of your data for cross-context behavioral advertising (our use of Google Analytics/Ads may qualify); and be free from discrimination for exercising these rights. To opt out of data sharing for advertising, visit our Your Privacy Choices page or go to optout.google.com. To exercise other rights, contact us at support@siteandsupply.com — we will respond within 45 days.
Nevada Residents: We do not sell personal information. Submit requests to support@siteandsupply.com.
7. Data Retention
We retain personal information as needed to fulfill orders, comply with legal obligations (tax records for up to 7 years), resolve disputes, and enforce our agreements.
8. Data Security
We use SSL/TLS encryption for all data transmission. Payments are processed by PCI-DSS compliant processors — we do not store full payment card numbers. No internet transmission is 100% secure, but we take reasonable precautions to protect your data.
9. Children's Privacy
Our Site is not directed to children under 13. We do not knowingly collect information from children under 13. Contact us at support@siteandsupply.com if you believe we have.
10. Changes to This Policy
We may update this Privacy Policy. Material changes will be posted on this page with a new "Last Updated" date. Continued use of our Site after changes constitutes acceptance.
11. Contact Us
Site and Supply
Email: support@siteandsupply.com
Phone: +1 (567) 361-3447
Address: 254 Chapman Rd, Ste 208 #25573, Newark, Delaware 19702, United States
Hours: Monday–Friday, 9:00 AM–5:00 PM EST
For privacy requests, include "Privacy Request" in your subject line.